When you use Horizon Travels's platform to browse or book tours, Horizon Travels collects information you provide directly — such as your name, email address, phone number, and travel preferences. We also collect booking details including travel dates, group size, and payment reference numbers. Horizon Travels does not store card numbers or UPI credentials on our servers.
Horizon Travels uses your information to process bookings, send booking confirmations and payment receipts, respond to your enquiries, and share trip-related updates. We may also use your email to send information about tours or destinations you may find relevant. You can opt out of promotional emails at any time by contacting Horizon Travels.
Horizon Travels shares your booking details with our tour operations team and, where applicable, with hotels and transport providers involved in your trip. Horizon Travels does not sell your personal data to third parties. We may share data with payment processors solely to facilitate transactions.
Horizon Travels retains your booking and personal information for as long as necessary to fulfil the services requested and to comply with legal obligations. You may request deletion of your data by contacting us, subject to any statutory retention requirements.
Horizon Travels's website uses cookies to remember your preferences, maintain your session, and understand how visitors use the site. You can disable cookies in your browser settings, though some features of the site may not function correctly without them.
Horizon Travels implements reasonable technical and organisational measures to protect your data from unauthorised access, disclosure, or loss. However, no internet transmission is completely secure, and Horizon Travels cannot guarantee absolute security.
You have the right to access, correct, or request deletion of your personal data held by Horizon Travels. To exercise any of these rights, please contact Horizon Travels at the email or phone number listed on our Contact page. We will respond within a reasonable timeframe.
Horizon Travels may update this privacy policy from time to time. Any changes will be published on this page with an updated effective date. Continued use of Horizon Travels's platform after changes constitutes acceptance of the revised policy.
For any privacy-related questions or requests, contact Horizon Travels at ram79.rr@gmail.com.